Bond prices not updating from Schwab

I saw a previous post on this topic where the Quicken Help desk basically said a single user reporting the problem was not an issue. Well I'm user #2 and bond prices in Schwab accounts don't update. Cusips are correct and there are obviously price changes occurring. My accounts holding bonds don't reconcile on a gross dollar basis and the only variation in comparing brokerage values to Quicken Values are the bond holdings. Using Windows version 42.8. Any suggestions?
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