Synovus Gateway - OL-293 Error

marcy.e
marcy.e Quicken Windows Other Member
edited September 2022 in Errors and Troubleshooting (Windows)
Get this message and cant; download data. No information on the forum.
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Answers

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    marcy.e said:
    Get this message and cant; download data. No information on the forum.
    Hello @marcy.e,   

    I am sorry about this issue with the OL-293-A error message. Thank you for bringing this to our attention here on the Quicken Community.

    First, save a backup by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Next, proceed through the steps provided in the Support Article linked here. 

    Let us know how this works, and I will continue to work with you on this issue, if need be. 

    Thank you,

    Quicken Jared 
  • batl
    batl Quicken Windows Subscription Member ✭✭
    This issue persists.
    Yes, my Quicken file goes back to 1991.
  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    still looks good for downloading -
    67681    67681    67681    Synovus Gateway    https://www.synovus.com/
    https://business.synovus.com/synovusbusinessbanking/uux.aspx#/login    ACTIVE
    ACCOUNTINFO,BANKING&DIRECT
    BANKING&WEB-CONNECT
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT
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