Quicken Won't Let Me Setup online updates from my Fidelity Investments 401(k) account

Barry E Jackier

I have tried to set up downloads several times and I keep getting a message that Fidelity won't connect. I contacted Fidelity and they told me there is no problem on their end and to contact Quicken.

Quicken Jared

Barry E Jackier said:

I have tried to set up downloads several times and I keep getting a message that Fidelity won't connect. I contacted Fidelity and they told me there is no problem on their end and to contact Quicken.

Hello @Barry E Jackier, 

I am sorry to hear that you are being affected by this issue with online banking services. Thank you for reaching out about this here on the Quicken Community.

Currently, there is an Open Alert regarding Fidelity Investments and connectivity issues that may be related to the situation at hand. You can view the thread linked here for additional details and any future updates.

I hope that is helpful.

Thank you,

Quicken Jared 

Ps56k2

Are you using the Fidelity or the Fidelity NET BENEFITS for your Quicken Account setup ?