Fidelity download Error OL-293 or 301. Any updates to Ticket #9615032?

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MWB
MWB Member ✭✭
This refers to Quicken Fidelity downloads. Error OL 293 or 301. Update typically fails but can be overcome with repeated try or by updating within account rather that by one step update.

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
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    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, any and all available updates will be posted and can be found in this Community Alert.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Bob.
    Bob. Member ✭✭✭✭
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    I have EXACTLY the same issue! Been maybe 3 days now. Always goes through after 2, 3 or 4 tries. Or from the register as you say MWB.
     
    @Quicken know thi is not isolated to one user. I am using 42.19 but happened with 42.8 as well.
  • t9281rc
    t9281rc Member ✭✭
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    Also having same issues for past several weeks...why won't Quicken address and fix????
  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Options
    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, any and all available updates will be posted and can be found in this Community Alert.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Bob.
    Bob. Member ✭✭✭✭
    edited July 2022
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    FWIW, Fidelity working properly for me since yesterday afternoon.
  • MWB
    MWB Member ✭✭
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    Bob, worked for me yesterday afternoon as well but this morning an error OL294 on Fidelity Netbenefis although Fidelity Investment worked. Upon retry the Netbenefits worked. So same pattern of intermittent failure that eventually works upon one or several retries.
  • MWB
    MWB Member ✭✭
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    Seems to have been working correctly consistently over the last 10 days or so.
This discussion has been closed.