Citibank download issues, and poor user interface irritations

Phil Burton
Phil Burton Quicken Windows Subscription Member, Windows Beta Beta
edited September 2022 in Download, Add/Update Accounts (Windows)
Is there any way that all of us who are Quicken users can somehow pressure Citibank into solving the issues around 1-click updates.

Also for manual downloads the user interface is very poorly designed.  Why can't I just select a default method to get the security code, e.g. text message?  the download format?  the phone to which the security code will be sent via text?

When I want to do a cash transfer between accounts, I always have to reset the entries. 

I went so far as to write a letter to Citibank's CEO, and I got a reply that was like, "Whatever.  Don't hold your breath."

Any ideas?

Been using Quicken (and TurboTax) since DOS days in 1990s. Now using Quicken subscription on Windows.

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