Citibank download issues, and poor user interface irritations

Phil Burton
Member ✭✭✭✭
Is there any way that all of us who are Quicken users can somehow pressure Citibank into solving the issues around 1-click updates.
Also for manual downloads the user interface is very poorly designed. Why can't I just select a default method to get the security code, e.g. text message? the download format? the phone to which the security code will be sent via text?
When I want to do a cash transfer between accounts, I always have to reset the entries.
I went so far as to write a letter to Citibank's CEO, and I got a reply that was like, "Whatever. Don't hold your breath."
Any ideas?
Been using Quicken (and TurboTax) since DOS days in 1990s.
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