Balance amount changes when different date filters are applied

DiahannF
DiahannF Quicken Mac Other Member
edited September 2022 in Registers & Transactions (Mac)
On my AMEX credit card registry, the balance is not being recorded correctly. On all other registries, any balance owed shows up in "red", under the balance column. However, with my AMEX account, the balance shows up in italics & black, and if I change the date filters it changes the ending balance, reflecting a balance in my favor when it should be zero. I have cleared all filters and that does not resolve the issue.

Answers

  • DiahannF
    DiahannF Quicken Mac Other Member
    RickO I have done everything you mentioned and it still doesn’t calculate the correct balance & is grayed out.
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