"there no uncleared items to reconcile" when I try to manually reconcile.

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Jim1960
Jim1960 Member ✭
edited September 2022 in Registers & Transactions (Windows)
I have not set up any online connections to my bank. After the most recent update, I cannot reconcile my checking account.
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  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
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    Jim1960 said:
    I have not set up any online connections to my bank. After the most recent update, I cannot reconcile my checking account.
    Hello @Jim1960, 

    I am sorry to hear about this difficulty with the account reconcile feature. Thank you for speaking about this problem with us here on the Quicken Community. 

    First, when did you update your software? We recommend saving backups frequently by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Provided that this has been done frequently, you should be able to restore from a recent backup saved prior to when this problem emerged by navigating to File > Restored a Backup File... in the same menu just mentioned. I am eager to hear whether or not this issue continues in the restored file. 

    I look forward to your reply. 

    Thank you,

    Quicken Jared 
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