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One Step Update not automatically starting

cudell

Since my first post was closed out without a resolution, here it is again. One step update used to automatically start after entering the password, now it doesn't. I click on One Step Update and it asks for the password. Enter the password and then it displays a screen with all the accounts and I need to click on the update button to get it to start. I didn't used to have the additional step. How to I change this back or fix this?

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cudell

I forgot to mention, I have another file and it doesn't do this. It acts as this file used too.

Quicken Jared

cudell said:

I forgot to mention, I have another file and it doesn't do this. It acts as this file used too.

Hello @cudell,

I am sorry to hear about this frustration with One Step Updates requiring manual activation. Thank you for bringing this issue before the Quicken Community.

First, save a backup by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Next, have you attempted making use of the steps listed below?

Navigate to File
Select Validate and Repair File...
Select Validate File
Click OK
Close the Data Log
Close Quicken (leave it closed for at least 5 secs)
Reopen Quicken and see if the issue persists.

If so, I am curious to hear about your results.

I look forward to your response.

Thank you,

Quicken Jared