New Chase Login doesn't work with two Quicken files with different Chase account credentials

Subrunner7
Subrunner7 Member ✭✭
I have two Quicken files I maintain on my computer. One has my personal Chase account and the other has my mother's account which I maintain for her. I successfully updated Chase log in on my personal account and was able to update the account transactions. However when I updated the Chase account log in on my mother's Quicken file it appeared to be successful based on successfully linking on website, but when I update the accounts via Quicken update the account status window details says "There is a problem downloading transactions for this account."

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  • Subrunner7
    Subrunner7 Member ✭✭
    I was able to get each Quicken file to access their respective Chase accounts by disconnecting the accounts in Quicken. Then on the Chase website under privacy and settings stop sharing with Quicken for each account. Then connecting via each Quicken file.
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