CHASE ACCOUNT NOW SAYS THERE IS A PROBLEM DOWNLOADING BUT NOT TRUE

Nikki-Mae

I updated my Chase Account after the new connection became available, but now I get an orange dot by the account name AND a note in an orange box at the top of the account saying,

"There is a problem downloading transactions for this account. RECONNECT."

I have reconnected three times in an effect to clear this dialogue and the orange dot by the account name--all to no avail. The account is downloading and reconciling with no issues OTHER THAN THESE AGGRAVATING ORANGE MESSAGES.

Anyone have any idea where to go from here?

#RECONNECT #CHASE #ORANGE

Quicken Jasmine

Hello @Nikki-Mae,

Thank you for contacting the Community, though I do apologize that you are receiving these messages in error. 

We recommend that you contact Quicken Support directly for further assistance. 

The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

Thank you.