PNC Direct Connect behavior
I have experienced, as many other, have online difficulties connecting with PNC. It ultimately led me to just download my transactions from the PNC website and import into Quicken. After a few weeks i deleted online access from all three accounts in Quicken. Following this I went through setup to restart Direct Connect with PNC; I was a bit surprised that the login was my SS# and the password was my regular banking PIN. But these settings seem to work. What i don't understand is that i am required to enter the PIN for each and every download ('save' is greyed out) and there is no indication whether the download was successful unless it downloads a posted new transaction. There is no indication in the One Step Update Summary that the query was successful, or the number of new transactions downloaded. The only indication is the red dot next to the account name in the Account List. This isn't how OSU used to work. I've reviewed to log files and note that each update finds an 'expected file not found' error message in the PNC transcript. HELP!!!
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