Why can't I click on the bubble next to "Create a copy or template"?

Pam C
Pam C Quicken Windows Subscription Member ✭✭
edited September 2022 in File Conversion and Backup (Windows)
Under "Backup Copy or File" there is one main option and two Advanced Options.

Nothing is grayed out, but the default "Create a complete backup" is marked, and no matter where I click, I am unable to select "Create a copy or template", or "Create a year-end archive".

I have Quicken Deluxe, if that matters.
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Answers

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    That's very strange. Can you press TAB to get from one option to the next?

    Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

  • Pam C
    Pam C Quicken Windows Subscription Member ✭✭
    No. But apparently I forgot the number one rule of all things computer. I closed Quicken, and when I re-started it to try your suggestion, the tabs idea didn't work but I was able to click the buttons!
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