Cannot Sync with Chase Bank

pcmaven
pcmaven Quicken Windows Subscription Member ✭✭
edited September 2022 in Errors and Troubleshooting (Windows)
After trying the link at least 10 times, and even disconnecting and reconnecting the Chase account, Quicken just keeps spinning its circle trying to connect... EVERN AFTER CHASE SENDS ME AN EMAIL SAYING I'VE AGREED!

Comments

  • joecg
    joecg Member ✭✭✭
    I'm experiencing the same sort of thing with One-Time-Update. The Chase account is in the list - it spins with all the other accounts and then disappears. It doesn't show up in the Summary screen. If I do it individually, the Summary screen is empty.
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @pcmaven and @joecg, 

    Thank you for reaching out the Quicken Community to share that you are experiencing this issue with your Chase accounts. 

    We recommend that you contact Quicken Support directly for further assistance as they can perform functions such as screen share and escalate the situation if needed.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    Thank you!

    -Quicken Jasmine

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