Not able to login to one bank

Cliff46
Cliff46 Member ✭✭
edited September 2022 in Download, Add/Update Accounts (Mac)
Last week - After an upgrade to Quicken one bank out of 4 would no longer update/download/connect.

Keeps telling me my id or password is incorrect. Both are correct.

Today it comes up with "Server Communication error". Try etc.

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭

    In case of transaction download problems

    Please provide more details.

    What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken (R xx.xx)  are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.  You must be on the latest release (patch) level for your supported Quicken Subscription version. If you're missing patches, update your software first.
    US, Canadian or other international version of Quicken?
    Is your subscription still active? Or is it expired?
    What version of Windows or Mac OS are you using?
    What error codes, error messages, symptoms do you get?
    What bank(s) are you having issues with?
    What account types (checking, savings, etc.) are you having issues with?
    Does this problem occur when you run One Step Update from your desktop/laptop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
    What have you tried so far to resolve the issue?

This discussion has been closed.

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