Quicken was returning an Error 304 with M&T Bank downloads- accounts not recognized. The solution provided was to deactivate and reactivate the account online. When I did that now Quicken says it can't connect with M&T "It's not your fault try again later" so frustrating, seems like always problems of one sort or another with M&T, other accounts are just fine. I am not changing banks but maybe it is time to find new software.
I have dealt with Quicken Support before and found them to be of no help. I called to point out a bug in printing checks and the support person saw the problem but insisted that I do a list of steps EACH TIME I PRINTED CHECKS while ignoring the what I was trying to point out to them. So I am left having to do 5 extra steps when if the problem was fixed would not require any of those extra steps at all. They refused to escalate the issue. That is not support.
I am sorry to hear that you are being affected by these issues with online banking services. Thank you for reaching out about this here on the Quicken Community.
I recommend submitting program log files by navigating to Help > Report a problem in the upper menu at the top of the screen. You may then include a brief description of the issue as well as any available screenshots you may have along with the data logs. Although we will investigate this issue further, we do not have an ETA on a resolution, and you will not receive a response through these submissions, as these are used purely for investigative purposes.
Feel free to reach out with any other questions or concerns.