GTE Financial error cc-601

bizmail
Quicken Windows Subscription Member ✭✭✭
Tagged:
0
Best Answer
-
Seems to be fixed, all five of my accounts updated with no errors.0
Answers
-
Hello @bizmail,
Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue.
I have located a Support Article that discusses the CC-601 error in more detail and provides some proper steps to take. You may follow this link to access that FAQ.
As per the Support Article:If this occurs when updating an account
Please Contact Quicken Support. This error requires Quicken Support agents to review logs and provide further assistance. The issue may need to be escalated and may not have an immediate resolution.
The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.
I hope this helps!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
I'm getting the same error message. Five accounts, and none with a non-zero balance for the past several days.0
-
I'm calling Quicken and GTE on Monday and we'll reference case number 9675657. You might do the same and let's keep this space updated.0
-
On Monday, got a CC-800. I re-added existing acct to link to the username and everything is cleared. Problem resolved.0
-
Seems to be fixed, all five of my accounts updated with no errors.0
-
Hello @bizmail and @canoe32,
I am happy to hear that your issue is now resolved.
Please do not hesitate to reach out with any further questions or concerns!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0
This discussion has been closed.
Categories
- All Categories
- 2 Product Ideas
- 27 Announcements
- 192 Alerts, Online Banking & Known Product Issues
- 18 Product Alerts
- 732 Welcome to the Community!
- 605 Before you Buy
- 1.1K Product Ideas
- 50K Quicken Classic for Windows
- 15.5K Quicken Classic for Mac
- 987 Quicken Mobile
- 775 Quicken on the Web
- 75 Quicken LifeHub