GTE Financial error cc-601

bizmail
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Best Answer
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Seems to be fixed, all five of my accounts updated with no errors.0
Answers
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Hello @bizmail,
Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue.
I have located a Support Article that discusses the CC-601 error in more detail and provides some proper steps to take. You may follow this link to access that FAQ.
As per the Support Article:If this occurs when updating an account
Please Contact Quicken Support. This error requires Quicken Support agents to review logs and provide further assistance. The issue may need to be escalated and may not have an immediate resolution.
The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.
I hope this helps!
-Quicken Jasmine0 -
I'm getting the same error message. Five accounts, and none with a non-zero balance for the past several days.0
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I'm calling Quicken and GTE on Monday and we'll reference case number 9675657. You might do the same and let's keep this space updated.0
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On Monday, got a CC-800. I re-added existing acct to link to the username and everything is cleared. Problem resolved.0
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Seems to be fixed, all five of my accounts updated with no errors.0
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This discussion has been closed.