Backup intermittently not working

Donald Bode

For months, the majority of uses, Quicken gives an error when I attempt a backup. I'm using R43.14. I see that all other references to problems with backup have been resolved, so I patiently waited for my Quicken to become reliable. Alas, it is not reliable, so I use "GoodSync" for my backups. I cannot figure out what is at fault. I have validated my database several times; no problems. Sometimes, if I log out without saving and return to Quicken it works. Other times it does not, and when it doesn't work, it begins by claiming that it cannot close a file. I get two more error-windows. I must go through all three error messages just to close Quicken (an unnecessary nuisance) and get to my third-party program to make a backup. I would have expected this problem that has continued for over 4 months to have been solved by now.

Greg_the_Geek

What is the full path to the folder that contains your Quicken data file on the hard drive? Are you using OneDrive, Dropbox or Google Backup?

Donald Bode

The path is F:\All Quicken SHV\Quicken_2022_Main.QDF-backup (to an external 4TB hard drive)
Yes, Quicken is included in my OneDrive. Is that the issue?

Donald Bode

Is OneDrive the cause of not being able to make a backup?

Greg_the_Geek

Yes, Quicken doesn't support having your active data file on a cloud drive.