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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Not fully updated
credman
My transactions are updated through August 2022 but there are no transactions at all downloaded for the month of April 2022. Is there a way to download these separately or do I need to enter them manually?
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Quicken Anja
Hello
@credman
,
Thank you for reaching out to the Community with your question.
Since April is more than 90 days ago, you won't be able to download them through automatic downloads. However, you may be able to download them directly from your bank's website and import them via a QFX file. That is if your bank supports this download method.
Could you please provide the name of the financial institution?
Thank you!
All comments
Quicken Anja
Hello
@credman
,
Thank you for reaching out to the Community with your question.
Since April is more than 90 days ago, you won't be able to download them through automatic downloads. However, you may be able to download them directly from your bank's website and import them via a QFX file. That is if your bank supports this download method.
Could you please provide the name of the financial institution?
Thank you!
credman
First American Bank in Illinois
Quicken Anja
Thank you, are you simply using "First American Bank" in our bank list to connect with them or a different instance in our bank list?
credman
It must be a different instance. It's zzz-First American - IL
Quicken Anja
Thank you for following up.
Please note that when "zzz" appears in front of a financial institution name, it is usually an indication that it's been unsupported or replaced with a new instance. Upon looking further through our list, I did also find an instance called "First American Bank IL" (see screenshot below).
This instance does offer the ability for QFX imports. For instructions on how to download and import QFX files for the missing date range, please refer to this
Help Article
.
Let us know how it goes!
credman
Thanks so much! One last question - when I do an update, does it make changes to prior information already stored in Quicken? I've made changes to some transactions and don't want the update to undo those changes.
Quicken Anja
Updating should not undo any changes you have made. However, if you are concerned about this and wish to take precautions, then we would advise
saving a backup
after making your changes.
I hope this helps!
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