Quick Deluxe freezes when I start one-step update for my Schwab accounts.

Question

I overcame the earlier Schwab connection problems a couple months ago so this is new. Quicken has to be shut down by Task Manager and restarted.

ngerard · Answer

Thank you. I will call them.

Quicken Anja · Answer

Thank you for following up!

In that case, I advise reaching out to Quicken Support directly for further assistance and possible escalation if they see fit.

Keep in mind that our escalation team is closed on weekends, so we advise waiting until Tuesday as we are also closed on Monday due to Labor Day.

We apologize for any inconvenience! Thank you.

ngerard · Answer

That sounded like a good idea, but I get the same results after reinstalling Quicken. The only difference is I get the "program not responding" message faster now.