nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Quicken changed my Fidelity account to a Chase account and now I cant download transactions

JudgeDon

Suddenly, one of my Fidelity accounts won't download transactions and it says it is a Chase account. How do I correct this without losing 10 years of data?

Find more posts tagged with

Accepted answers

All comments

mshiggins

One solution would be to restore a recent backup taken before the issue occurred.

Scripto88

Mine has started doing the same thing - and I changed nothing. All I did was update my Chase accounts to the new authentication method for my credit cards. Sounds like a Quicken bug to me!!!!

atxuser2022

Same problem here. @Quicken, please respond ASAP

brpqkn

I'm guessing there's no update on this since I don't see any response from Quicken here.

Cheers.

JudgeDon

Fidelity transactions will not download. Quicken needs to fix or I don't need this product.

brpqkn

I downloaded an update today, one that even mentioned problems with the Chase migration, but it doesn't seem to have fixed the Fidelity issue.

Cheers.

brpqkn

OK, for anyone still following this, I called support and got it easily resolved. It seems that, on the link page the Financial Institution had been changed to Chase and the Account Number was something bogus. Clearing those let me find Fidelity again and complete the link. Shoulda looked there :smile:

Cheers.