One Step Update Not Working on Major Bank Accounts

theblantons

I have multiple accounts with US Bank, Ally, PayPal, BofA, etc. and none of these are pulling down transactions. All of them are part of the one step update, all of them have a spinning wheel as if they are downloading transactions while none of them pull any down and no status update about issues/errors with the accounts. They just don't show up in the summary and the summary stops in only about 5-10 seconds. On the latest version on Windows.

Feels like every time I open Quicken, somethings broken, its the most unstable software I have ever used.

UKR

If you haven't done so already, please try the following actions:

• Even if you are on the latest software level already, download and install the latest Mondo Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
• Reboot Windows.
• Validate and Supervalidate your Quicken data file.
• If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring.

 

Validate and Supervalidate instructions

First save a backup file prior to performing these steps

Validate: 

1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 30 secs)
7. Reopen Quicken and see if the issue persists.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Supervalidate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 30 secs)
7. Reopen Quicken and see if the issue persists.