Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Connect and Engage
The Community Meetup
The Water Cooler
The Lounge
Beta
Home
Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
Chase permission
GTS
When I accepted the Chase update for downloads, my Quicken downloaded duplicate accounts for my current Chase accounts. The new ones where my transactions download only go back 6 months. I don't want to lose the original accounts, how do I download into those? Can I just delete the new accounts that downloaded?
Find more posts tagged with
Accounts
Accepted answers
All comments
DawnK16
I suspect what happened is after you went through the new Chase update, it sent you back to Quicken and gave you the opportunity to "link to existing account" or "add new account" and either your existing account wasn't in the list (that's what happened to me) or you inadvertently set up a new account. Go to Tools>Account List, then choose the original account>Edit>Online Services>Reset Account. This should fix your original account, then run the update. If everything looks ok and all your new transactions are there, you should be able to delete the other account with all the transactions in it.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Best Of
