Quicken won't let me link to existing chase account

Beecher Shot
Beecher Shot Member ✭
edited October 2022 in Download, Add/Update Accounts (Windows)
I had previously gone the through the process of re-authorizing with the chase account (s). This morning with one of my quicken business files, it ask me to re-authorize a credit card account again. I went through the process, but the account I needed to link had labled "don't add to quicken" when I was re-directed back to quikcen and wouldn't let me change that status. I deactivate the on-line services functions for the account with the idea I could reconnect it (set it up again). However, I get the same error: , it won't let me link that account. It will let me link anothers personal account, but I don't want to link that one and it is linked in a separate quicken file. How to resolve?

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  • UKR
    UKR SuperUser ✭✭✭✭✭
    Deactivate the account before you start reauthorizing. Quicken will not let you activate an account which has already been activated for downloading.
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