Anyone else having issues with reconciling when using the new CHASE update?

carpema

when I connect to Chase and then try to reconcile, it takes into account pending transactions and will not let me reconcile due to these. I enter transaction's as I make them so there are always pending ones so I can never reconcile.

Frankx

HI @carpema

Others are seeing this as well.  Apparently as part of the move from the direct connect downloading method, to the new Express Web Connect+ method, pending transactions are appearing and they affect the reported "Online Balance'

One way to solve this problem is to simply reconcile to your actual account statement (paper or online).

Frankx  

carpema

The new connect+ defeats the reason to do account updates and reconcile afterwards. The online balance on the chase site does not include pending transactions. They just need to exclude pending transactions in the connect+ software

Frankx

Hi again @carperna,

The Quicken folks are working on correcting the application so that pending transactions are NOT included in the Chase "online balance" - (which currently messes up the reconciliation of the account.  Hopefully we'll get back to normal soon, but in the interim, you should reconcile to "your actual account statement (paper or online)" as I noted above.

Frankx