I cannot reauthorize my Quicken accounts

misapope
misapope Quicken Windows Subscription Member ✭✭
When I perform 1-Step Update, I am prompted to reauthorize my Chase accounts, as have been told to expect. However, after being taken to my browser (Chrome), I login to Chase, and am taken to the following:

https://secure07b.chase.com/web/auth/thirdparty/authorize?response_type=code&scope=aggregator&redirect_uri=https%3A%2F%2Fpartnerauth.platform.intuit.com%2Fexternal_partner%2Fchase%2Fcallback&client_id=INTUIT_QUICKEN&state=awb.bbc3f0ec-743b-48d1-9d98-63c972d9a254#/thirdpartyaccess/thirdPartyConsentServices/consent/requestAppInfoConcatenated;clientId=INTUIT_QUICKEN


However, at this point I wait for a very long time, the Quicken Add Account screen returns the following error:

"Sorry the sign in failed due to time out or a connection error. Select Sign In to authenticate via your web browser."

The browser window, entitled 'Outage Chase," then displays a list of various phone numbers to call "while our site is unavailable." However, the site is not down, as I am able to log access my Chase account via Chrome (not via the Quicken process.) This has been going on for at least a week now. However, so far this has not prevented me from continuing with 1-Step Update to download my Chase transactions.

Please advise.
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Comments

  • misapope
    misapope Quicken Windows Subscription Member ✭✭
    OK, the problem was my pop-up blocker. I have now successfully reauthorized my Chase accounts for Quicken.
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