Chase Web Connect+ Upgrade is Unmitigated Disaster

jmbledsoe
jmbledsoe Quicken Windows Subscription Member ✭✭
edited October 2022 in Download, Add/Update Accounts (Windows)
I finally followed the directions to upgrade to Chase WebConnect+, and now when I attempt to update I get a message indicating that "CC-800 It appears one or more account(s) at Chase have been deleted..." I have completely reset all account, disconnected them from Chase, deauthorized and reauthorized them, and nothing helps. This is pure hot garbage.
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  • jmbledsoe
    jmbledsoe Quicken Windows Subscription Member ✭✭
    None of the documentation on the website helped resolve this, but a screenshare with customer support got it working. Deactivating accounts, clearing the financial institution name and account number from each account, closing Quicken, reopening, and then reauthorizing did the trick.
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