Chase Web Connect+ Upgrade is Unmitigated Disaster

jmbledsoe
jmbledsoe Member ✭✭
edited October 2022 in Download, Add/Update Accounts (Windows)
I finally followed the directions to upgrade to Chase WebConnect+, and now when I attempt to update I get a message indicating that "CC-800 It appears one or more account(s) at Chase have been deleted..." I have completely reset all account, disconnected them from Chase, deauthorized and reauthorized them, and nothing helps. This is pure hot garbage.
Tagged:

Comments

  • jmbledsoe
    jmbledsoe Member ✭✭
    None of the documentation on the website helped resolve this, but a screenshare with customer support got it working. Deactivating accounts, clearing the financial institution name and account number from each account, closing Quicken, reopening, and then reauthorizing did the trick.
This discussion has been closed.

Categories