Does the Quicken Team Test Anything?

jasnon

This is ridiculous. We've been hearing about Chase for months, and then the whole thing is a fiasco. The accounts don't map to my new accounts, and then it keeps asking me day after day. So now I have 8 Chase accounts and no end in sight. The whole process is just ridiculous....this is basic.

jasnon

Not only that, but one of my accounts "worked" and now I'm getting downloads in the old account and the new account. If I was supposed to convert the original account to Express Web Connect to make it recognize it, that's something it would be nice to know. But my entire ledger is a mess at this point.

I was able to restart and it does seem to have recognized that the process is complete. So I manually turned off the old accounts and will just use the new accounts. I.e. I think I'm through it, down to twice as many accounts as I needed, but survivable (fingers crossed).

Just one opinion, but I don't need any bells and whistles. Would love if it my subscription at least guarantees things work the same as in the past. I understand banks aren't cooperating but overcoming these obstacles, like BECU and Chase should be a priority and then please don't worry about making it look simple...I'm happy to look at an FAQ page rather than be confused with the result.