Does the Quicken Team Test Anything?

Question

This is ridiculous.  We've been hearing about Chase for months, and then the whole thing is a fiasco.  The accounts don't map to my new accounts, and then it keeps asking me day after day. So now I have 8 Chase accounts and no end in sight.   The whole process is just ridiculous....this is basic.

jasnon · Answer

Not only that, but one of my accounts "worked" and now I'm getting downloads in the old account and the new account.  If I was supposed to convert the original account to Express Web Connect to make it recognize it, that's something it would be nice to know.  But my entire ledger is a mess at this point.

I was able to restart and it does seem to have recognized that the process is complete.  So I manually turned off the old accounts and will just use the new accounts.  I.e. I think I'm through it, down to twice as many accounts as I needed, but survivable (fingers crossed).

Just one opinion, but I don't need any bells and whistles.  Would love if it my subscription at least guarantees things work the same as in the past.  I understand banks aren't cooperating but overcoming these obstacles, like BECU and Chase should be a priority and then please don't worry about making it look simple...I'm happy to look at an FAQ page rather than be confused with the result.