Wells Fargo online biller not pulling current statement

Wells Fargo online biller not pulling current statement.

Comments

  • Quicken Jared
    Quicken Jared Moderator mod
    Wells Fargo online biller not pulling current statement.
    Hello @Greg Brown

    I am sorry to hear about this problem with pdf statements that appear to be missing. Thank you for speaking to us about this here on the Quicken Community.

    Billers provide the pdf documents containing the statements, so the next step would be to speak with Wells Fargo support about this matter. It is often most beneficial to request to speak with a 'Tier 2' representative or escalations team, as these individuals are more likely to be familiar with third-party applications, like Quicken.

    Feel free to reach out with any other questions or concerns.

    Thanks,

    Quicken Jared 
  • Greg Brown
    Greg Brown Member ✭✭✭✭
    So... I'm being told I have to set up Online billers because of Quicken stopping support for Direct Connect with BofA, and use Quicken Bill Manager, but if something goes wrong I'm responsible for troubleshooting the issue with the biller? Remind me again why I'm paying over $100.00 for Quicken.