AnnT said: One step update used to automatically start after entering the password, now it doesn't. I click on One Step Update and it asks for the password. Enter the password and then it displays a screen with all the accounts and I need to click on the update button to get it to start. Quite a while ago I, temporarily, had one account unchecked, so that made sense. But after I re-checked it (all accounts have check marks now), I still have the issue. How do I fix this? I DID try the below steps, that I found in a closed discussion. thanks!! First, save a backup by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Next, have you attempted making use of the steps listed below? 1.Navigate to File 2.Select Validate and Repair File... 3.Select Validate File 4.Click OK 5.Close the Data Log 6.Close Quicken (leave it closed for at least 5 secs) 7.Reopen Quicken and see if the issue persists.