Stock prices no longer downloading since 8/23/2022

NC User

My father uses Q2016 R14 Build 25.1.14.5 for Windows to track his stock portfolio and it hasn't updated prices since 8/23/22. I try to do One-Step Update and I get a blank pop-up window with the title "Enter Quicken ID Password" but again the rest of the pop-up is blank. What is happening?

mshiggins

Unfortunately Quicken Inc has begun actively blocking use of sunsetted versions of Quicken, Q2015, Q2016, and Q2017.  Apparently to coerce users to upgrade to the subscription version. More info in this discussion:

https://community.quicken.com/discussion/7918354/migrating-quicken-2017-from-old-to-new-computer-quicken-data-access-guarantee#latest