Why can't I Control the screen via Zoom or MS Teams in newer Quicken versions?
QCoach
Member ✭✭✭
I provide tech support to fellow Quicken Community members via Zoom Meetings or Microsoft Teams meetings. For years, when the user shared their screen and authorized control, I could operate their mouse and keyboard remotely. This functionality still works for all programs except newer versions of Quicken. Was there an update in the privacy settings? Is this a preference? Can the preference be turned off? It's only applicable to Quicken, I can control Microsoft applications and browsers, just not Quicken. Any thoughts or input is most appreciated.
0
This discussion has been closed.
Categories
- All Categories
- 41 Product Ideas
- 36 Announcements
- 224 Alerts, Online Banking & Known Product Issues
- 21 Product Alerts
- 497 Welcome to the Community!
- 676 Before you Buy
- 1.3K Product Ideas
- 54.3K Quicken Classic for Windows
- 16.5K Quicken Classic for Mac
- 1K Quicken Mobile
- 814 Quicken on the Web
- 115 Quicken LifeHub