cant download Chase VISA transactions !

Friday, September 16, 2022
Using quicken deluxe, for years, ver R43.26, build, on WIN10 laptop-
Had a quicken update yesterday, and that wanted to reauthorize my chase credit card, which I did, and it appeared to work-
OneStep updates do not give any errors, but transactions are not downloading-
I have called Quicken support twice, and hang up after 30 minutes-

Any assistance would be appreciated !


  • UKR
    UKR SuperUser ✭✭✭✭✭
    Since you just changed your Chase account connection, I'd give it another day or two for the new process to establish itself on the servers and have transactions available to download to you.
    BTW, are the transactions you see on the Chase website "confirmed completed transactions" or are they listed as "pending transactions". Pending transactions should never download until confirmed or removed.
  • marceisner
    marceisner Member ✭✭
    I'm having the same issue - updated my account this morning, and nothing from Chase downloads. When I revert to a backup, my items download just fine.
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