Chase EWC+ Not Downloading Transactions

jkchan83
jkchan83 Quicken Windows Subscription Member ✭✭
edited October 2022 in Download, Add/Update Accounts (Windows)
I updated my multiple Chase credit card and checking accounts to EWC+. I had to deactivate/reactivate the online accounts in Quicken. The initial download appeared to work. However, since that date, I have not had any new transactions download. This includes deposits to the checking account and purchases and refunds on the credit cards.

Quicken Deluxe R43.26 Build 27.1.43.26
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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @jkchan83,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue with downloading transactions from your Chase account(s). 

    We recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and utilize functions such as screen share. 

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.

    Thank you. 

    -Quicken Jasmine

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