Quicken software update froze - now can't start Quicken

budi

I was trying to sign into Quicken and it said it needed to update. During the update, it froze up.
I have restarted the computer....3 times and it still will not let me start Quicken. I have stayed current on updates so it would be the most recent update. It said to contact Quicken support.
What do I do to get into Quicken?

BK

@budi

Sometimes the program updates fail, perhaps due to networks issues, etc.  You can easily try updating again manually by using the manual Mondo Patch process from here.   Hope this helps.

budi

The Mondo Patch link says "To check your release version, open Quicken and go to Help > About Quicken. If it's a lower number than the release here (listed in the Release Notes section below), you need to update."
SInce I can't open Quicken, how will I know what version it is? When I attempt to open Quicken, the first thing that shows is this message
"Unable to initialize Quicken run time components. Restart Windows and try again If the problem persists, Visit Quicken Support"
I have restarted WIndows 4 times

UKR

Please do this:

• uninstall Quicken using this procedure:  https://www.quicken.com/support/how-do-i-uninstall-quicken-windows
• Now open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) or
  C:\Program Files (x86) and delete the folder titled "Quicken" (with all its files and subfolders)
• When done, reboot your computer and then reinstall Quicken from your account at quicken.com or your installation CD or saved downloaded installation file and allow it to update to the latest available patch release level.

budi

It took 3 tries but it finally works Oh my!
Thank you