Ally Bank no longer downloads cleared transactions

denmarfl
denmarfl Member ✭✭✭✭
I download from allied Bank once a month one or two days after interest is paid. I have been downloading into these accounts for years. This month when I connected I got absolutely no cleared downloaded transactions. I have validated, I have deactivated and reactivated all Ally Bank accounts. Neither one of these troubleshooting steps has corrected this issue. I get no error message I just get no downloads.

Users that have experience this same issue, and resolved the issue, please share what you did to fix this problem

Answers

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @denmarfl

    This problem may possibly be related to a need to "reauthorize" Quicken downloads via the bank's website.  If you haven't already, I suggest that you login to the account(s) via your web browser and try to determine whether you need to reauthorize the accounts.

    Hope this helps.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
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  • denmarfl
    denmarfl Member ✭✭✭✭
    Download is EWC not EWC+; EWC+ requires Authorization, EWC does not.  I did log into Ally's website, there are no Setting....dealing with Quicken or downloading...did so just to be sure.  
  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @denmarfl,

    In that case, I suggest that you validate your Quicken data file using these instructions - LINK.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

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