Ally Bank no longer downloads cleared transactions

denmarfl

I download from allied Bank once a month one or two days after interest is paid. I have been downloading into these accounts for years. This month when I connected I got absolutely no cleared downloaded transactions. I have validated, I have deactivated and reactivated all Ally Bank accounts. Neither one of these troubleshooting steps has corrected this issue. I get no error message I just get no downloads.

Users that have experience this same issue, and resolved the issue, please share what you did to fix this problem

Frankx

Hi @denmarfl

This problem may possibly be related to a need to "reauthorize" Quicken downloads via the bank's website.  If you haven't already, I suggest that you login to the account(s) via your web browser and try to determine whether you need to reauthorize the accounts.

Hope this helps.

Frankx

denmarfl

Download is EWC not EWC+; EWC+ requires Authorization, EWC does not.  I did log into Ally's website, there are no Setting....dealing with Quicken or downloading...did so just to be sure.  

Frankx

Hi @denmarfl,

In that case, I suggest that you validate your Quicken data file using these instructions - LINK.

Frankx