Cannot access to my data file

GustavoK

Once I enter my password, and it is accepted (no password error), a blank screen appears, with only the FILE and HELP menu options and a sign with the support contact info.
I validated the file, It's OK, but I cannot access it.
Please, I need help

UKR

What version, edition level (Starter, Deluxe, etc.) and release (R xx.xx) of Quicken are you using?
US, Canadian or other country version?
Is your subscription expired or still active?
Click Help / About Quicken to get this information.