Biometric sign in

Ken Storms
Ken Storms Member
edited September 22 in Using the Mobile App
How do I install a biometric sign in on the mobile app (android)?

Comments

  • Quicken Jared
    Quicken Jared Moderator mod
    How do I install a biometric sign in on the mobile app (android)?
    Hello @Ken Storms

    I am sorry to hear about this problem with creating a Biometric security challenge for your mobile app. Thank you for inquiring about this here on the Quicken Community.

    First, whether or not this feature is available will depend, in part, on whether or not the model of the phone is compatible with biometric sign-ins. In order to determine this, click on the 'three-bar'  icon in the upper left-hand corner of the screen, then go to Profile. You should be able to navigate to Passcode & Touch ID next, and if your phone model accommodates this feature, it will appear as an option here.

    I hope that is helpful.


    Thank you,

    Quicken Jared 
  • Jared, thank you for your rapid response. I tried what you advised but I couldn't get it to work. I can use biometrics on all my other accounts and some other web sites. I just can't get it to work with quicken. Appreciate your help.