Can I get a refund for my remaining 8 months-I cancelled my auto renewal
I want a refund for my 8 remaining months. I will not use the bank download function any longer. It does not work, after my auto renewal in May, the bank downloads stop working. I have spent approx 3-4 hours with support, and the issue has not been resolved. They had me Deactivate my online accounts and then re-set them up. When doing so, it downloaded all old transactions and I had hundreds of duplicates. Now every month when I try to connect to the bank I get an error. Called support, same thing. This totally throws off my reconciliations, now every month I have an adjusting entry. they never fixed it. Now it happens every month, I have to deactivate the accounts reset them, and then I always get duplicate transactions, Every reconciliation is off.
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