After Chase conversion to EWC+, transactions will not download for any linked accounts

Question

I reauthorized my accounts successfully.  One step update completes without error, but no transactions are downloaded and my online balance is not updated.  This is occurring on all 5 of my connected Chase accounts.  I've tried resetting the accounts and I've tried deactivating/reactivating.  All connections appear correct but transactions will not download.

Quicken Anja · Answer

Hello @bkslater,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

This is a known issue that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.