Quicken not opening unless I restart my laptop

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Greggo07
Greggo07 Member ✭✭
edited October 2022 in Errors and Troubleshooting (Windows)
Since the last Quicken update I have noticed that after restarting my laptop running Windows 10, Quicken will open the first time after the restart. However after closing Quicken and the trying to re-open later on, Quicken hangs and will not open unless I restart my laptop again. Is anyone else experiencing this?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Greggo07,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    I hope this helps!

    -Quicken Anja
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