Citi accounts throwing CC-502 errors upon connection attempts since July/August. Is this systemic?

delu723
delu723 Quicken Windows Subscription Member ✭✭✭
My Citi accounts have stopped downloading transactions and have been throwing CC-502 errors upon connection attempts since July/August. Is this systemic? Is there anything I can do to fix?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓
    Hello @delu723,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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