After New Chase integration

prtzboss

Investment portfolio keeps doubling up!! Have to Delete after every update.

Quicken Jared

prtzboss said:

Investment portfolio keeps doubling up!! Have to Delete after every update.

Hello @prtzboss, 


I am sorry about this issue with duplicate accounts. Thank you for alerting us as to this issue here on the Quicken Community.

First, were you being prompted to reauthenticate your accounts - or to reconnect them - prior to this happening? What 'instance' of Chase had you selected in order to link your investment accounts?

I look forward to hearing more from you about this.

Thank you,

Quicken Jared 

prtzboss

I was asked to link my accounts to quicken.....They were already linked but going thru the new authorization they asked again to link...

Quicken Anja

Hello @prtzboss,

Thank you for taking the time to report your issue here in the Community, though we apologize that you are experiencing this.

Based on the issue you described, we request that you please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.