Quicken File won't load

RH65Masonry
Quicken Windows Subscription Member
I changed my user name and know my file won't load. When I changed the file from old user name to new one nothing happens. I am getting this message "This file looks like a back up of your currently open file. What would you like to do? Then I change users and type yes then nothing happens.
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Comments
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Hi @RH65Masonry ,Did you re-register your data file? How? Click on "Sign in as a different user" This means to Sign out first.Follow the instructions on the screen, after clicking on "Sign in as a different user".Also note, that you should do a Manual Backup, afterwards.
thecreator - User of Quicken Subscription R53.16 USA
Windows 10 Pro 32-Bit Build 19045.3693
Windows 10 Pro 64-Bit Build 19045.3754
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