Quicken File won't load

RH65Masonry
RH65Masonry Member
I changed my user name and know my file won't load. When I changed the file from old user name to new one nothing happens. I am getting this message "This file looks like a back up of your currently open file. What would you like to do? Then I change users and type yes then nothing happens.

Comments

  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    edited September 23

    Did you re-register your data file? How? Click on "Sign in as a different user" This means to Sign out first.

    Follow the instructions on the screen, after clicking on "Sign in as a different user".

    Also note, that you should do a Manual Backup, afterwards.

    thecreator - User of Quicken Subscription R43.32 (HF3)  USA & Quicken 2017 HBRP R20.6 USA
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    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1