CHASE BANK - EWC connection - Has this been fixed?

Linda824
Linda824 Quicken Windows Subscription Member
I am unable to connect my Chase Accounts and have downloaded the lastest version of Quicken along with the MONDO PATCH that I don't even know I need! I have not been able to get support to answer via phone as one gets put on an indefinte hold..Anyone else having these issues??? Can anyone advise what is being done to correct the problem with the Chase accounts connectivity and/or when to expect this to be corrected. It has been nearly a fully month since I first started inquiry with regards to this pending issue.

Please advise...SOMEONE....ANYONE...that may have information regarding this matter. Quicken support has been very lacking in the information they are providing. One would expect this company to provide a weekly update at a miniumum for those users impacted and I would expect there to be many given Chase is a major national bank.

Thanks for you help!

Comments

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭
    Not sure what you have encountered - but here were the steps I used to complete my Chase migration -
    - running R43.26 for a few days - created daily Backups - ran - File --> Validate --> [x] Validate
    1 - went thru and manually DE-activated ALL my Chase accounts before even starting this process.
    2 - also went thru and (optionally) CLOSED any old Chase accts that were in fact actually closed.
    3 - then did an ADD ACCOUNT for Chase - and followed the directions to Authorize, Select which accts, etc
    4 - all accounts showed up with their nicknames and able to LINK to their existing Quicken accts
    5 - screen said that 5,300 transactions were downloaded - in fact, none actually showed up.
    6 - only 1 dup during this process.
    7 - next day - OSU - and a handful of dup transactions downloaded - from around 9/2/22 - and today is 9/18/22
    8 - will see how next week goes... with OSU and dups.
    9 - the Opening Balance in one acct was weird - but had saved it into the Memo field as suggested by another user

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