Quicken Bill Manager is NOT a suitable replacement for using bank bill-pay

JeremyGNJ

I am really trying to use Quicken Bill Manager so I can switch over to Bank of America new EWC+, but quicken Bill Manager is lacking so many features and functionality. That plus the degradation of quicken functionality it might be the end of me using Quicken.

Bill Pay is arguably the biggest reason I have used quicken for like 16 years. My workflow used to be like this:
1. Whenever I feel like it, I click on a credit card account and reconcile.
2. After I reconcile, a window would automatically pop up asking if I wanted to make a payment to this account.
3. The window was pre-filled with my bank's "Online Payee" for this credit card account, and the amount was pre-filled to the amount due.
4. All I did was review the $ amount and click "sent" and the bill was paid.
5. I could do this ANY TIME I wanted, If I was going on vacation and wanted to pay my bills early, I could use the same workflow. If I got a bonus check from work, I could pay off credit cards with it using this simple process.

The whole thing was SO easy that it took almost no time to keep all my accounts paid. But not the whole experience is terrible.

- I added quicken bill manager, and my Chase Credit cards only show up as "check pay" not "quick pay". All my reading says Chase should be supported by quick pay, but no for me. This should be the simplest thing.
- I can find no way at all to initiate a payment to a payee until the bill is due. There's no way to make a payment early?
- There is no way to link a manual reminder to a check-pay action? When I add a reminder for my car loan the "pay from account" doesn't allow me to link a quick-bill pay payee? I don't understand why not.
- Quicken in general no longer shows any pop-up to pay an account after reconciliation. I have to hunt for it in the bill list, or go to 'write or print checks'. What used to be easy is now tedious and unintuitive.
- I have no idea how to use "write and print checks" to pay a bill or an ad-hoc payee from the quicken bill manager. It just doesn't show up anywhere as a pay-from account.

Maybe I'm [Removed - Language], maybe people will reply with how easy it is, but it doesn't work anywhere near the same as I've been using quicken to pay bills, and there is no clear explanation for any of it.

rolvaag

I'm in agreement with all of you. Quicken's "Bill Pay" system is a perpetual nightmare. It has failed to inform me of bills, failed to send payments, failed to register the payment. I now have to log in to Chase, pay my bills, then go back to Quicken and try to reconcile everything. Most of the time it doesn't work. It used to be so simple and I never missed a payment in years. But now? I spend hours every month trying to make sure all bills are covered. There are never responses from anyone in the Quicken staff, no help, no nothing. Just a hefty bill at the end of the year for allowing me the headache!