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How to fix "EWC-DC Mismatch" on a closed chase bank account?

RobWDavis

I'm getting the "Reauthorize" account message on a "Closed" Chase bank account. I cannot change or "Reauthorize" the closed account. Following the "Help" steps does not resolve the issue. How can I fix this error message? OR will it be nagging me every time I use the software?

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Accepted answers

markus1957

If the validates do not work, you could create a new manual account of the same type (checking, savings, etc.) and then bulk move all of the transactions from the closed account to the newly created account. Delete the old, closed account and then close the "new" account.

It's a bit of work but the only way I know to resolve it if the validates don't work.

All comments

UKR

Is the account closed at the bank?
If so, is your account also marked closed in Quicken? If not, is the account still activated for downloading?
The minimum you should do is to deactivate this account in Quicken (together with any other closed accounts that might still be activated).

RobWDavis

I have 3 accounts at Chase. I download from two and the other is closed. I have closed the account in quicken, and it shows with the little "Do Not Enter" icon next to it. However, "Transaction Download" still says "Yes (Direct Connect)" in the "Account List" for this closed account.

The problem is that I am not able to disable or turn off "Transaction Download" on this "Closed" account. So, I'm stuck.

UKR

RobWDavis said:

I have 3 accounts at Chase. I download from two and the other is closed. I have closed the account in quicken, and it shows with the little "Do Not Enter" icon next to it. However, "Transaction Download" still says "Yes (Direct Connect)" in the "Account List" for this closed account.

The problem is that I am not able to disable or turn off "Transaction Download" on this "Closed" account. So, I'm stuck.

If you have closed the account in Quicken and you have done so several years ago already, it's quite possible that the close process then available didn't work.

If you haven't done so already, please try the following actions:

Even if you are on the latest software level already, download and install the latest Mondo Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
Reboot Windows.
Validate and Supervalidate your Quicken data file.
This should take the account offline properly.

Validate and Supervalidate instructions

First save a backup file prior to performing these steps

Validate:

File
Validate and Repair File...
Validate File
If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
Click OK
Close the Data Log
Close Quicken (leave it closed for about 30 secs)
Reopen Quicken and see if the issue persists.

Super Validate:

File
Press and hold CTRL + Shift while you click Validate and Repair File...
Supervalidate File
Click OK
Close the Data Log
Close Quicken (leave it closed for about 30 secs)
Reopen Quicken and see if the issue persists.

markus1957