When I update the accounts I am not getting getting the message that an "update is required"?

jhbyrnes

When I update the accounts I am not getting getting the message that an "update is required" for my Chase credit card. Therefore I am unable to complete the instructions for updating to EWC+ connection

jhbyrnes

How can i force an update

Quicken Jared

jhbyrnes said:

How can i force an update

Hello @jhbyrnes,

I am sorry to hear about this difficulty with updates. Thank you for reaching out about this here on the Quicken Community. 

Have you already tried navigating to Help > Check for Updates in the upper menu at the top of the screen? What do you see after this?

I look forward to your answers. 

Thank you,

Quicken Jared 

jhbyrnes

updated to R43.32

jhbyrnes

Popup blockers are turned off

Chris_QPW

Have you tried running One Step Update and seeing if it gives you the Reauthorize dialog?
Tools -> One Step Update

jhbyrnes

Yes I tried one step update and did not get reauthorization required

Chris_QPW

I suggest you contact Quicken Support to see if they have any ideas on how to fix this.
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