dbutler32 said: After multiple attempts I finally moved my chase accounts to the new connection method. Everything seemed to be working fine until yesterday, 9/25, when Quicken would hang and not respond while attempting to update chase accounts. Same issue today as I cannot do a one step update. The system gets stuck when trying to update any chase account. I have the right connection method, EWC+, but the update will not work. It simply hangs in and infinite do loop and I have to shut down Quicken.
Have you tried restarting your computer after this happens? You may additionally try uninstalling the Quicken software using the steps listed in this Support Article, then deleting Quicken from the Program Files (x86) folder. You may then reinstall the software after following those steps using the steps listed here.
I look forward to hearing back from you about your results.
dbutler32 said: UPDATE: I just let the Chase update run for about 15 minutes and it finally completed (had to keep telling Windows to ignore non-responding and keep waiting). Really don't want to have to wait that long for an account update but hopefully this won't be the case going forward.
