Discover - Connection method update - many problems

Mark Shafton
Mark Shafton Quicken Windows Subscription Member ✭✭
Yesterday my Discover accounts made this conversion and it has been and continues to be a nightmare. It is downloading many (50 so far) duplicate transactions which were long since downloaded and reconciled but now I am seeing them again, mixed with new transactions which makes it very hard to sort out. Also downloaded a 20 year old account which was long since closed and deleted and now magically appeared again. You need to do seriously better. If I have to go through this will all my other accounts quicken will no longer be viable. Anyone else experiencing these issues?

Comments

  • w-2
    w-2 Quicken Windows Subscription Member
    yes same problem
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    You can sort by "Order Entered" to get all the new/duplicate transactions to be together so that you can delete them.
    To sort that way: 
    Select the gear icon in the register -> Sorting options -> by Order Entered.
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  • Rich August
    Rich August Member ✭✭✭
    I've also been encountering duplicate transaction downloads on my Chase and Discover accounts with the new connection method (Quicken Mac v6.9.0)
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    I've also been encountering duplicate transaction downloads on my Chase and Discover accounts with the new connection method (Quicken Mac v6.9.0)
    You should post in a Quicken Mac category to get the best answer.  Or post your "New Post" in a Quicken Mac category.  But basically the answer will probably be the same, you will need to delete the duplicate transactions.  When you change connection types duplicates are a common result.  The details on how to delete transactions in Quicken Mac will be different than what is suggested for Quicken Windows.
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