Bill manager usage

Robert Ralyea

Quicke windows
Latest ver

I am currently with Bank Of America switching over to TD Bank.
I currently have 6 Quick pay and 4 check pay outstanding with Bank Of America.

When I select bill manager usage I get no usage recorded. I hope these bills set for payment are going to be paid.

When I go to enable bill manager for TD Bank I get the attached message. I do not have a warm and fuzzy feeling about Bill Manager.

Quicken Jared

Robert Ralyea said:

Quicke windows
Latest ver

I am currently with Bank Of America switching over to TD Bank.
I currently have 6 Quick pay and 4 check pay outstanding with Bank Of America.

When I select bill manager usage I get no usage recorded. I hope these bills set for payment are going to be paid.

When I go to enable bill manager for TD Bank I get the attached message. I do not have a warm and fuzzy feeling about Bill Manager.

Hello @Robert Ralyea,                 

I am sorry to hear about this problem with setting up Bill Manager payments. I do apologize about this frustration you are experiencing. 

When you navigate to the Bills & Income tab and click on the 'gear' icon in the upper right-hand corner of the screen, then select Payment Accounts? What number appears under the Payments available this month chart, if this item appears in the following screen?

I hope to hear more from you about this, if you have the chance to check back in with us. 

Thank you,

Quicken Jared 

Robert Ralyea

Screen copy looks like no payments used. I hope the Quick pay and cash pay that are scheduled in my register will get paid.

Quicken Jared

Robert Ralyea said:

Screen copy looks like no payments used. I hope the Quick pay and cash pay that are scheduled in my register will get paid.

Hello @Robert Ralyea,  

I am sorry to hear that this problem is continuing. Thank you for providing that helpful screenshot, and for answering my earlier questions.

At this stage, I do recommend reaching out to Quicken Support using the information provided in this link. They will be able to assist you further with the unique tools and resources available to them. 

I hope this is helpful. 

Thank you,

Quicken Jared 

Robert Ralyea

Thanks Jarad Q support took care of the problem.